Terms & Conditions — e2bte Platform Rules and Player Obligations

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and e2bte ("e2bte", "the Platform", "we", "us", "our") governing your use of the e2bte website at e2bte.net and all associated services, including but not limited to the sportsbook, live casino, slots, account management portal, and cashier.

By completing the registration process and creating an e2bte account, you represent and warrant that:

• You have read and understood these Terms in full;
• You are at least 18 years of age and legally permitted to engage in online gambling in your jurisdiction;
• All information you have provided during registration is accurate, complete, and current;
• You are not a citizen or resident of any jurisdiction in which online gambling is explicitly prohibited by law;
• You are acting on your own behalf and are not registering on behalf of a third party.

If you do not accept these Terms, you must not use or attempt to use any e2bte service. These Terms are effective as of 1 January 2026 and supersede all previous versions. The most current version of these Terms is always available at e2bte.net/terms-conditions.

2.1 Minimum Age

You must be at least 18 years of age to register an account or use any e2bte service. By registering, you confirm that you are 18 or older. e2bte reserves the right to request documentary proof of age at any point during the account lifecycle. Failure to provide satisfactory age verification documents within the timeframe specified by our compliance team will result in account suspension pending resolution.

If e2bte determines at any point that a player is under 18 years of age:

• The account will be closed immediately and permanently;
• All deposits made to the account will be returned to the originating payment method where technically feasible;
• Any winnings, bonuses, and bonus-derived balances will be forfeited in their entirety;
• e2bte reserves the right to report the matter to relevant authorities.

2.2 Geographic Eligibility

The e2bte platform is operated for and directed at players located in Bangladesh. By using the platform, you confirm that you are accessing it from a location where doing so is not prohibited by applicable local law. It is your sole responsibility to ensure that your use of e2bte complies with all laws and regulations applicable to you in your jurisdiction.

2.3 Self-Exclusion Status

Players who have previously self-excluded from e2bte or who are subject to a self-exclusion order from any recognised gambling self-exclusion programme are not eligible to hold an active e2bte account for the duration of their exclusion period. If you have self-excluded and attempt to register a new account, e2bte will close the account upon detection and return any net deposits.

3.1 Registration Requirements

To open an e2bte account, you must provide accurate and complete information including, at minimum, your full legal name, date of birth, residential address in Bangladesh, a valid mobile number, and a unique email address not previously associated with any other e2bte account. You are responsible for maintaining the accuracy of this information throughout the life of your account and must promptly update any details that change.

3.2 One Account Policy

Each individual is permitted to hold one and only one registered e2bte account. Operating multiple accounts — whether using the same or different identity details, payment methods, or device profiles — is strictly prohibited. Where duplicate accounts are identified, e2bte will:

• Close all duplicate accounts immediately;
• Void any bets placed from duplicate accounts;
• Forfeit any bonus funds or winnings derived from duplicate account activity;
• Retain the right to close the primary account as well in cases of deliberate circumvention.

3.3 Know Your Customer (KYC) Verification

e2bte is required to verify the identity of all players before processing withdrawals. The KYC process requires submission of:

• A government-issued photo identification document (National ID card, passport, or birth certificate where applicable);
• Proof of residential address in Bangladesh (utility bill, bank statement, or other accepted document issued within 90 days);
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad registered mobile number matching account details).

KYC documents must be submitted via the account verification portal. e2bte will review submitted documents within 48 hours during business days. Withdrawals will be held pending successful KYC completion. e2bte reserves the right to request additional documents where initial submissions are insufficient.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your e2bte account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances. e2bte will not be liable for any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your credentials. If you suspect unauthorised access to your account, you must contact our support team immediately.

4.1 Accepted Payment Methods and Currency

e2bte accepts deposits and processes withdrawals exclusively via the following mobile financial services available in Bangladesh: bKash, Nagad, Rocket, and Upay. All account balances, transaction amounts, stake values, and winnings are denominated in Bangladeshi Taka (BDT). e2bte does not accept deposits or pay out withdrawals in any foreign currency. Currency conversion is neither offered nor applied at any point in the transaction process.

4.2 Deposit Terms

All deposits must originate from a payment account registered in your own name. Deposits from third-party accounts, shared accounts, or accounts registered to another individual are not permitted and will result in the deposit being returned and the e2bte account flagged for review.

4.3 Withdrawal Terms

Withdrawals are processed to the same payment method used for deposits wherever possible. Before a withdrawal is approved, the player must have completed KYC verification and met any applicable wagering requirements on bonus funds. The following conditions apply to all withdrawal requests:

• Minimum withdrawal amount: ৳500 per transaction;
• Target processing time: 15–30 minutes for bKash and Nagad; up to 2 hours for Rocket and Upay;
• e2bte processes withdrawal requests 24 hours a day, 7 days a week, including Bangladeshi public holidays;
• e2bte does not charge withdrawal processing fees on the platform side;
• Withdrawals may be delayed pending additional verification checks in compliance with anti-money laundering (AML) procedures;
• e2bte reserves the right to conduct enhanced due diligence on withdrawal requests exceeding ৳50,000 in a single transaction or ৳200,000 in a rolling 30-day period.

4.4 Anti-Money Laundering Compliance

e2bte is committed to preventing the use of the platform for money laundering or any other financial crime. All transactions are monitored. Players must not use e2bte to process funds derived from illegal activity. e2bte reserves the right to freeze account funds, suspend account access, and report suspicious activity to relevant authorities without prior notice to the account holder where AML obligations require it.

5.1 Wagering Requirements

Unless otherwise explicitly stated in the promotional terms for a specific offer, all bonus funds credited to a player's account are subject to a wagering requirement before they may be converted to withdrawable real-money funds. The applicable wagering multiplier, eligible game types, and expiry period for each bonus will be stated clearly in the promotion description at the time of opt-in. Players are advised to read bonus-specific terms carefully before accepting any offer.

5.2 Bonus Eligibility and Restrictions

• Welcome bonuses are available to newly registered players only and may be claimed once per household, IP address, or device;
• Reload bonuses and ongoing promotional offers are available to eligible players as specified in individual promotion terms;
• e2bte reserves the right to withdraw any bonus offer or amend bonus terms at any time before a player has opted in to that offer;
• Bonuses may not be transferred between accounts, converted to cash without meeting wagering requirements, or used in conjunction with other bonus offers unless the specific promotional terms state otherwise;
• e2bte reserves the right to void any bonus and associated winnings where it determines the bonus was obtained through fraudulent means, bonus abuse, or in violation of these Terms.

5.3 Bonus Expiry

All bonuses carry an expiry period, which will be stated in the individual promotional terms. Bonus funds and any winnings derived from uncompleted wagering requirements that remain at the time of bonus expiry will be removed from the player's account without notice. It is the player's responsibility to monitor bonus expiry dates.

6.1 Prohibited Activities

You must not, and you agree not to, engage in any of the following activities in connection with your use of e2bte:

• Fraudulent activity: Providing false registration information, impersonating another person, or using stolen or fraudulently obtained payment methods;
• Bonus abuse: Exploiting promotional offers through coordinated wagering, low-risk hedging strategies, or other techniques designed to systematically extract bonus value without genuine gameplay;
• Collusion: Conspiring with other players to gain an unfair advantage in any game, including but not limited to sharing cards, coordinating bets, or exploiting live dealer game mechanics;
• Chargebacks: Filing payment disputes or chargebacks with your mobile wallet provider for deposits already credited to your e2bte account and used for wagering;
• Automated play: Using bots, scripts, automated software, or artificial intelligence tools to interact with any e2bte game or platform feature without the express written permission of e2bte;
• Account sharing: Allowing any third party to access or operate your e2bte account, or operating an account on behalf of another person;
• Abusive behaviour: Using threatening, harassing, defamatory, or offensive language toward e2bte support staff or other players in any communication channel.

6.2 Consequences of Prohibited Conduct

Where e2bte determines that a player has engaged in any prohibited activity, e2bte reserves the right, at its sole discretion, to take one or more of the following actions without prior notice:

• Void any bets or game rounds associated with the prohibited activity;
• Withhold, forfeit, or reclaim any bonuses, bonus-derived winnings, or real-money winnings connected to the activity;
• Suspend account access pending investigation;
• Permanently close the account;
• Retain any balance in the account pending recovery of losses caused by the prohibited activity;
• Report the matter to relevant law enforcement or regulatory authorities.

7.1 Voluntary Account Closure

You may request closure of your e2bte account at any time by contacting our support team. Upon receiving a closure request, e2bte will process any pending withdrawals of verified real-money balances and close the account within 5 business days. Bonus balances that have not met applicable wagering requirements at the time of the closure request will be forfeited. Account closure requests submitted during an active self-exclusion period will be processed in accordance with self-exclusion procedures.

7.2 Involuntary Suspension or Closure by e2bte

e2bte reserves the right to suspend or permanently close a player's account at any time and without prior notice where:

• The player is found to have engaged in prohibited conduct as defined in Section 6;
• The player fails to complete KYC verification within the required timeframe;
• e2bte reasonably believes the account is being operated in breach of applicable law;
• The player is determined to be under 18 years of age;
• The account has been inactive (no login or transaction) for a continuous period of 12 months or more;
• e2bte is required to do so by a court order, regulatory instruction, or law enforcement request.

In the event of involuntary closure due to a compliance or legal obligation, e2bte may be prevented from disclosing the reason for the closure to the account holder.

7.3 Dormant Account Policy

An account is considered dormant after 12 consecutive months of inactivity (no logins, deposits, withdrawals, or bets). e2bte will attempt to notify the account holder via the registered email address before applying dormancy procedures. Real-money balances in dormant accounts are preserved for a minimum of 36 months from the date of last activity, after which e2bte may apply an administrative maintenance fee of ৳200 per month until the balance is exhausted or the account is reactivated. Reactivation requires successful re-verification of identity.

8.1 Platform Availability

e2bte strives to maintain continuous availability of the platform but does not warrant that access will be uninterrupted, error-free, or free from technical faults. The platform may be temporarily unavailable due to scheduled maintenance, emergency technical work, third-party infrastructure issues, or circumstances beyond e2bte's reasonable control including but not limited to internet service disruptions, power outages, or force majeure events. e2bte will not be liable for any losses, including lost betting opportunities or winnings, arising from platform unavailability.

8.2 Game Malfunctions

In the event of a game malfunction, software error, or data transmission failure that results in an incorrect game result or payment, e2bte reserves the right to void the affected game round or bet and return the original stake to the player's account balance. e2bte's liability in such circumstances is strictly limited to the return of the original stake amount and does not extend to any consequential, indirect, or speculative losses.

8.3 General Disclaimer

To the maximum extent permitted by applicable law, e2bte's total aggregate liability to any player arising from or in connection with these Terms, the player's account, or any e2bte service shall not exceed the total net deposits made by that player to their e2bte account in the 12 calendar months immediately preceding the event giving rise to the claim. e2bte shall not under any circumstances be liable for:

• Loss of winnings or anticipated profits;
• Loss of data or account information;
• Indirect, special, incidental, or consequential losses of any kind;
• Losses arising from the player's own breach of these Terms.

8.4 Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between a player and e2bte, the player is encouraged to contact our support team in the first instance to seek an informal resolution. e2bte will respond to all formal complaints within 5 business days of receipt. If a complaint cannot be resolved informally, the matter will be referred to formal dispute resolution procedures as specified by applicable regulations.

8.5 Amendments to These Terms

e2bte reserves the right to amend, update, or replace these Terms at any time. Notice of material changes will be provided via a notice on the e2bte website and/or by email to the registered account address. Amendments take effect 7 days after the date of notification unless an earlier effective date is required by law or regulatory obligation. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept amended Terms, you must cease using e2bte and may request account closure per Section 7.1.